Delivery & Returns

You should expect to receive you item with in 5 working days from the time of purchase.

Orders are processed within 2 business days from the time the order is placed (Monday-Friday).

Orders placed on weekends or holidays will be processed the following business day.

Shipping charges are based on weight and destination.

We offer free shipping on orders over £20 throughout United Kingdom.

Once processed, you item will be sent the next business day using a tracked 48hr delivery service.

Once your order has been processed, you will receive an email with a tracking number and link to track your package.

We offer international shipping to select countries. Please note that international shipping times vary.

Any customs duties/import taxes are the responsibility of the customer.

We accept returns within 21 days of delivery.

To qualify for a return, the product must be unused, in its un-opened original packaging.

Contact our customer service team at info@percus.co.uk to initiate a return.

Provide your order number and the reason for your return.

We will provide you with a return authorization and instructions on how to return your item.

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service for returns to ensure that the item is safely returned.

Once the returned item is received and inspected, we will process your refund.

Refunds will be issued to the original payment method used at the time of purchase, usually taking 3-5days after to appear in your account.

Please note that shipping fees are non-refundable.

If you would like to exchange an item, please email us at info@percus.co.uk and we can help to arrange this.

If you receive a damaged or defective item, please contact us within 10 days of receiving the product.

Custom items (including anodised jewellery) may be marked as “Final Sale” and cannot be returned or exchanged.